['Privacy Policy\n\nReteViva S.p.A. (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide when using our online platform and services. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\n1. Data We Collect \nWe collect personal data that you provide directly to us when you use our services, including: \n- Name, address, and contact information \n- Identification and billing details \n- Information related to your internet service subscription and usage \n- Communication records with our customer support and technical assistance teams \n- Technical data from devices and network infrastructure related to the provision and improvement of our services\n\n2. Purpose of Data Processing \nYour personal data is processed for the following purposes: \n- To provide and manage broadband internet access, fiber optic connectivity, mobile internet solutions, and network infrastructure management \n- To administer billing and payments \n- To respond to your inquiries and provide customer support \n- To monitor and improve the quality and security of our services \n- To comply with legal and regulatory obligations applicable to our industry\n\n3. Legal Basis for Processing \nWe process your personal data based on one or more of the following legal grounds: \n- Performance of a contract to which you are a party \n- Compliance with a legal obligation \n- Legitimate interests pursued by us, such as fraud prevention and service improvement \n- Your consent, where required\n\n4. Data Sharing and Disclosure \nWe do not sell your personal data. We may disclose your information to: \n- Service providers and partners who assist us in delivering services and managing network infrastructure, under strict confidentiality agreements \n- Authorities or regulators as required by law or court order \n- Other entities in connection with corporate transactions, such as mergers or acquisitions, subject to confidentiality commitments\n\n5. Data Retention \nWe retain your personal data only for as long as necessary to fulfill the purposes described above or to comply with legal requirements. When data is no longer needed, it will be securely deleted or anonymized.\n\n6. Your Rights \nUnder the GDPR, you have the right to: \n- Access your personal data \n- Request correction of inaccurate or incomplete data \n- Request deletion of your data, subject to legal exceptions \n- Object to or restrict certain processing activities \n- Request portability of your data \n- Withdraw consent at any time, where processing is based on consent \n- Lodge a complaint with a supervisory authority if you believe your rights have been violated\n\nTo exercise your rights, please contact us at the physical address indicated below.\n\n7. Security Measures \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, and disclosure.\n\n8. International Data Transfers \nWhere applicable, transfers of your personal data outside the European Economic Area (EEA) are subject to safeguards ensuring an adequate level of protection in line with GDPR requirements.\n\n9. Changes to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updated policies will be posted on our online platform with the date of the latest revision.\n\nContact Information \nReteViva S.p.A. \nVia Giuseppe Garibaldi, 3rd Floor, 47 \n20121 Milan, Lombardy \nItaly \n\nPhone: +39 02 8765 4321 \n\nWe encourage you to review this Privacy Policy periodically and contact us if you have any questions or concerns regarding the handling of your personal information.', 0.0012808, 'gpt-4.1-mini']